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Products & Quality
What type of jewellery does S'Choice Jewellery offer?
We specialize in exquisite 9K premium gold jewellery and certified diamond jewellery, combining durability, modern elegance, and timeless beauty.
Are your diamonds certified?
Yes, all diamond items in our collection are certified diamonds, ensuring authentic quality, precise grading, and lasting brilliance.
What is 9K gold and why is it a great choice?
9K gold consists of 37.5% pure gold alloyed with other durable metals. It provides enhanced strength and scratch resistance, making it ideal for daily wear while maintaining a luxurious finish at an affordable price point.
Can I get custom-made jewellery based on my own design choice?
Yes! We offer a custom design service where you can share your vision. You can easily use our customization form on the website to upload an image of your design choice, and our expert craftsmen will bring it to life in 9K gold or diamonds.
Do you provide a certificate of authenticity with your jewellery?
Yes, every piece of certified diamond and gold jewellery comes with official documentation guaranteeing the authenticity and specifications of the materials used.
Payments, Shipping & Support
What are the delivery charges for online shop orders?
Delivery charges depend on your shipping location and order value. Details regarding delivery fees are automatically calculated and displayed at checkout before you finalize your purchase.
How long will delivery take?
Standard orders typically take between 3 to 7 business days to arrive. Custom jewellery pieces may require additional time for crafting and quality checks, which we will communicate to you upon design confirmation.
What exactly happens after I place an order?
Once your order is successfully placed, you will receive an order confirmation via email or text. For custom orders, our design team reviews your uploaded image and contacts you to confirm details before crafting begins.
Can I change or cancel my order?
You can modify or cancel standard orders before they are processed and shipped. Please note that custom-designed pieces cannot be changed or cancelled once production has started. Contact our support team immediately at +91 973 614 5924 or +91 980 504 1616 for assistance.
What should I do if I receive a damaged or wrong product?
If you receive an incorrect or damaged item, please notify us immediately within 48 hours of delivery along with unboxing photos or videos, and we will guide you through the replacement or return process.
